SSHS Website
Redesign

SSHS Website Redesign

Redesigning SmartShare Housing Solutions' (SSHS) website for better clarity and trust

Redesigning SmartShare Housing Solutions' (SSHS) website for better clarity and trust

Client: SmartShare Housing Solutions (SSHS)
Project Type: Web Interface Design
Year: 2026

Client: SmartShare Housing Solutions (SSHS)
Project Type: Web Interface Design
Year: 2026

Project Summary

Smart Share Housing Solutions is a nonprofit organization helping low-income residents in San Luis Obispo access housing through their programs HomeShareSLO, ADU SLO, and the Co-Living Collaborative. The organization partnered with our team to redesign their website to build greater trust, improve clarity, and create a more cohesive and accessible user experience.

The redesign is currently ongoing, and we are in the phase of testing our mid-fidelity designs before refining and implementing them into Wix.

The Challenge

Smart Share Housing Solutions’ website felt untrustworthy and difficult to navigate due to overwhelming amounts of information, limited transparency, and an inconsistent visual design. Users struggled to understand the organization’s mission, often misinterpreting it as serving only homeless populations rather than low-income individuals, which created confusion and reduced engagement.

Our users include older adults with varying levels of technical literacy, as well as individuals seeking housing and those looking to support the organization through donations or volunteering. Within an 18-week timeframe, my challenge is to reduce cognitive overload, improve accessibility, and clearly communicate the organization’s mission through my redesign of the About and donation pages, creating a more intuitive, trustworthy, and easy-to-navigate experience.

Results

My role is to redesign the About and Donation pages to be cleaner, less overwhelming, and to build greater trust with users. For the About page, I focused on making the information more digestible and improving clarity around the organization’s mission. For the Donation page, I worked on increasing transparency, highlighting impact, and building trust through elements like user testimonials. This project is currently ongoing, and my team and I are in the process of conducting user testing on our mid-fidelity designs before refining and implementing them into Wix.

Results

My role is to redesign the About and Donation pages to be cleaner, less overwhelming, and to build greater trust with users. For the About page, I focused on making the information more digestible and improving clarity around the organization’s mission. For the Donation page, I worked on increasing transparency, highlighting impact, and building trust through elements like user testimonials. This project is currently ongoing, and my team and I are in the process of conducting user testing on our mid-fidelity designs before refining and implementing them into Wix.

Design System

Mid and High Fidelity Designs

Mid-fidelity designs were iteratively refined based on feedback from the company owners and the professor from Yonsei leading the development side, with a focus on clarity, usability, and workflow. Key features include:
Dedicated Studio Mode workspace: A central area for users to log and organize memories of visited locations.
Posting flow screens: Step-by-step interface for saving locations, adding details, and sharing experiences.

After many meetings with the team of developers and the company owners, I began refining the designs into high-fidelity screens, preparing them for development handoff.

Mid and High Fidelity Designs

Mid-fidelity designs were iteratively refined based on feedback from the company owners and the professor from Yonsei leading the development side, with a focus on clarity, usability, and workflow. Key features include:
Dedicated Studio Mode workspace: A central area for users to log and organize memories of visited locations.
Posting flow screens: Step-by-step interface for saving locations, adding details, and sharing experiences.

After many meetings with the team of developers and the company owners, I began refining the designs into high-fidelity screens, preparing them for development handoff.